top of page
Professional info

 

I am passionate about digital marketing and improving customer experience by analyzing data and implementing new creative strategies. 

 

Specialties: digital marketing strategy, social media community management, marketing analytics, cross-functional problem solving, project management, brand identity and value, creative direction, logistics and event management.

 
Work experience

Dell, Product Marketing Advisor

2016 - 2018

E-Commerce
•    Increased Ergotron’s units 100% y/y, revenue 187% y/y, and brand store visits 256% q/q in FY17.
•    Developed roadmap for new product launches and promotion campaigns on Dell.com.
•    Analyzed e-commerce metrics to identify opportunities for revenue, margin, conversion, and visits. 
Digital Marketing/Merchandising
•    Collaborated with cross-functional teams to promote 3rd party vendors in social, affiliate, and e-mail.
•    Built and controlled 3rd party online brand stores, product pages, and cross-merchandising on     

      Dell.com for Canon, Dell Memory, Ergotron, Linksys, McAfee, and Western Digital.
•    Aligned product descriptions and merchandising with SEO strategy across Dell.com.
Account/Brand Management
•    Managed brand relationship for Dell.com, meeting bi-weekly and quarterly with brands.
•    Pitched market development funds programs to brands in correspondence with the marketing team.
•    Maintained 100% of portfolio retention with accounts for 1.5 years.
Project Management
•    Spearheaded and lead a project that added 8,000+ keywords to 20 brands during FY17Q2.
•    Devised a new system to manage the marketing merch tiles across electronics and accessories

      category in FY17Q1.
•    Presented at team and executive levels, trained 12 new team members.

 

Austin Technology Council, Account Marketing Manager - Membership Services

2015 - 2016

Customer Loyalty/Account Management

  • Achieved a 78% renewal rate of 280-member technology and life science companies in FY15.

  • Expanded Renewal pipeline and introduced new lead generation pipeline for Austin Tech companies.

  • Designed and launched loyalty program increasing overall member satisfaction and retention.

  • Chaired partnership with the Austin Chamber of Commerce and the City of Austin.

Event Management

  • Planned and executed logistics for Battle of the Bands, with +300 people in attendance.  Lead marketing for the event through email campaigns and social media.

  • Oversaw ATC SXSW Gateway event, +800 in attendance.  Produced all email campaigns and social media marketing for the event.  Coordinated talent, venue, security, sponsors and caterers.

Digital Marketing             

  • Orchestrated and executed weekly/monthly CRM email marketing campaigns in Salesforce.

  • Pioneered and engineered Twitter strategy, increasing followers 10% to 11K during FY15.

  • Restructured event and brand messaging strategies for Facebook, LinkedIn, and Twitter.

 

Prime PR, Marketing & PR Internship

2014

PR

  • Customized communication strategy targeted at tech industry media.

  • Formulated PR Highlights, which showcased public relations coverage to clients.

 

Cadwell Laboratories, Sales Specialist

2012-2014

Sales                                                                             

  • Increased national sales of neurophysiology equipment, $1 million during FY13.

B2B Account Management

  • Structured continual deals with channel partners by maintaining excellent relationships.

  • Negotiated prices, contract terms, warranties, delivery dates, and payments.

 

R.D. Merrill, Leasing Consultant

2011-2012

Advertising

•    Strategized SEO in creating online advertisements for available units.
•    Monitored market conditions, innovations, competitor’s offerings, revenue forecasting.

Sales/Loyalty
•    Influenced buyer’s decisions during inspections of property, advised on suitability and value.
•    Established and implemented leasing goals, performed background check ups, and presented 
      properties to customers.
•    Managed overall tenant relations, including promoting overall tenant satisfaction.
•    Completed all lease forms for new residents or renewals, and collect all rent, deposits, &  
      applications fees.
•    Coordinated and planned at least six resident events per year.
 

Heffner Management, Marketing Coordinator Internship

2010

Account Management/Marketing

•    Established and fostered productive CRM with current and prospective models.
•    Coordinated and organized meetings for potential accounts which led to model bookings.
•    Collaborated with cross-functional teams on potential leads, brand direction, and daily updates. 
•    Successfully planned logistics for national and international models in fashion shows.
•    Researched competitive markets and services by identifying and evaluating characteristics, and

      advertising.

 

Education

MBA in Digital Media Management

St Edwards University

 
Bachelors in Business Administration, Marketing
Seattle University
Skills

 

Digital Marketing Strategy

Email Marketing

Project Management

Public Relations

Cross functional problem solving

SEO

Social Media Marketing

Market Research

Event Planning

 

Programs

 

Salesforce

Google Analytics Certified

Microsoft Office Suite

Tableau

Bright Edge

InDesign

SharePoint

WordPress

OneDrive

Omniture/Adobe Analytics

Photoshop

Bazaarvoice Workbench

 

 

2010 - present

2010 - present

bottom of page